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Report reveals areas for improvement in consumer-centred care
Australia should have a national vision for health that sets out the principles of consumer-centred healthcare.
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I believe there are some good ideas within this report. But, to put a very basic angle on the overall consultation, we have to begin by using every day language. As I said, this is a very basic idea however, talking with my 91 year old mother, who is extremely well, whenever I use language that is not relatable, she quickly points this out to me